Optus Support Contact Number

How do I contact Optus?

If the 'Click for live chat' button below is available, click on it now to chat with an Optus Customer Service Representative now.

Alternatively, below is a list of our most commonly used numbers.

• For Acct info, Change Address, Change phone features
         From your Optus Mobile Phone - Call 1509
         From any other service - Call 132 926
• To make a payment - Call 1300 309 309

• If you're relocating or moving house - Call 1300 555 241

• To report a fault or request technical support - Call 13 13  44

• For all other types of enquiries - Call 133 YES (133 937)

Calling from overseas?

Note: Calls from an Optus Mobile Phone to these numbers are not timed and are charged at 50c per call.

• For General & Billing Enquiries: Call  +61 2 8082 5678  between 8am – 7pm Monday to Friday & 9am – 5pm Saturday (AEST)

• For Technical Enquiries: Call  +61 2 8082 2642 Open 24/7

You can also contact us via Facebook, Twitter  & the My Optus Community.

Source: Optus